QuikFixs is owned and operated by QUIKFIXS SERVICES INC.
QuikFixs values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By using the platform, you are accepting the practices described in this privacy policy. The use of the platform is also subject to our terms and conditions. In this privacy policy the words “platform” refer to the QuikFixs mobile application and the QuikFixs website together, "we", "us", "our", and "QuikFixs", refers to QuikFixs, and "you", and "user", refers to you, the QuikFixs user (Customers and Contractors).
This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been developed and is maintained in compliance with all applicable state and federal privacy and data protection laws and regulations.
The personal data of the users that are collected and processed through the platform:
The personal data of the users that are collected and processed through the platform:
By using QuikFixs, you give your informed consent for the collection, use, and processing of your personal information in accordance with this privacy policy. This consent is considered to be given voluntarily and expressly when you do any of the following:
In accordance with applicable privacy laws in the United States, including the general framework of the Federal Trade Commission (FTC) and other applicable state regulations, obtaining your consent through these actions constitutes a legitimate legal basis for processing your personal information. You have the right to revoke your consent at any time, which may affect your access to or use of certain features of the platform. By continuing to use QuikFixs' services, you acknowledge that you have read and understood this Privacy Policy and expressly consent to the processing of your personal data in accordance with the terms described herein.
QuikFixs collects and processes various types of personal data provided or generated by users when interacting with the mobile application, website, or related services. The information may be collected directly when completing forms or using specific features, or automatically through tracking and analysis technologies. The types of data that QuikFixs may collect include, but are not limited to, the following:
3.1. Personal data
This includes information that you provide directly when registering or communicating with us, such as:
3.2. Registration and user profile data
This includes information generated during the account creation and profile setup process within the platform, including:
3.3. Payment and billing data
This is data collected when making a service request or accepting payments through the application, and includes:
3.4. Automatically collected data
This includes information that is collected automatically through the use of the website and mobile application, such as:
3.5. Analytical data
This is collected through analysis tools in order to improve performance and user experience, and includes:
3.6. Contact and communications data
This includes data provided when contacting QuikFixs, whether through forms, email, calls, or other enabled means, such as:
Personal data provided by users through the platform will be retained for the time necessary to fulfill the legitimate purposes described in section 5 of this policy and/or until the user stops using the platform, closes the user account, uninstalls the app or requests the deletion of their data. In the case of reviews, they will remain visible on the platform. By posting a review on the platform the user grants an irrevocable license to display the review on the platform indefinitely. QuikFixs may retain personal data for a longer period provided that the user has given consent to such processing, as long as such consent is not withdrawn. In addition, QuikFixs may be obliged to retain personal data for a longer period if required to do so in order to comply with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right of data portability cannot be asserted after the retention period has expired.
QuikFixs collects and processes its users' personal data for the purpose of providing its services in an effective, secure, and personalized manner. Each category of information collected serves legitimate and specific purposes directly related to the operation of the application and the user experience. The purposes for which the different types of data are used are detailed below:
5.1. Personal data
This data is necessary to:
5.2. Registration and user profile data
Profile information is used to:
5.3. Payment and billing data
This data is processed to:
5.4. Data collected automatically by the application and website
This type of information allows QuikFixs to:
5.5. Analytical data
Collected for the following purposes:
5.6. Contact and communication data
This information is processed to:
The personal information of our customers and users is an important and fundamental part of our platform. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.
Third-Party Service Providers. We use third-party services to perform certain functions on our platform. Some of these functions and services include: hosting the app in the app stores (App Store and Google Play), hosting the website, data storage services, processing payments (Stripe), sending emails, and performing tracking and analytics functions on the platform.
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Newsletter and email marketing: By providing us with your email address, you consent and agree that we may send you marketing content and newsletters, notifications and information related to our platform. Therefore, your email address may be shared with third party bulk email services for the sole and exclusive purpose of sending you relevant communications. If you wish to stop receiving communications from QuikFixs, you can unsubscribe at any time by using the "unsubscribe" option available in the same emails or by sending your request through our contact information.
Data shared with other users: By registering on the platform and requesting services through QuikFixs, Customers expressly authorize their relevant personal data, such as name, service address, telephone number, and request details, to be shared with the assigned Contractors for the sole purpose of facilitating the performance of the requested service and fulfilling the legitimate purposes of the platform. This sharing of information is essential for Contractors to contact the Customer, learn about the details of the work to be performed, go to the agreed location, and provide efficient and personalized service. QuikFixs limits this transfer to only the information necessary for the performance of the specific activity and requires Contractors to use such information confidentially and in accordance with the platform's terms of use.
Business Transfers. In the event that QuikFixs creates, merges with, or is acquired by another entity, your information will most likely be transferred. QuikFixs will email you or place a prominent notice on our platform before your information becomes subject to another privacy policy.
Protection of QuikFixs and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of QuikFixs, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. QuikFixs uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at QuikFixs strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.
In the event of a security breach that compromises the confidentiality of our users' personal data, QuikFixs undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our platform. We will take all reasonable measures to protect the information and remedy any situation that jeopardizes the security of your data.
QuikFixs may transfer users' personal data outside of the United States due to the use of hosting, storage and processing services provided by third parties that operate servers located in different countries. These transfers are necessary to ensure the continued operation of the platform and to provide an efficient user experience. Although QuikFixs is based in the United States, the technology infrastructure used may involve data being stored or processed in jurisdictions with data protection laws other than the United States.
QuikFixs is committed to ensuring that all international transfers of personal data comply with applicable data protection regulations, including appropriate security measures to safeguard user information. This includes, but is not limited to, implementing standard contractual clauses, assessing the adequacy of data protection in the receiving country, and complying with applicable privacy standards on third party services.
By using QuikFixs, users consent to the transfer, storage and processing of their data on servers located outside their country of residence, acknowledging that such transfers are necessary for the operation of the platform. QuikFixs undertakes to take all reasonable steps to protect the integrity and security of personal data during such international transfers.
Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:
Users or holders of personal data provided through the platform may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information or contact form. The request to exercise their rights will be attended and answered within a maximum period of 10 working days.
We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. Our platform is intended only for users over the age of 18, therefore we do not collect any information from children under the age of 18. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete such information.
Except as otherwise expressly included in this privacy policy, this document addresses only the use and disclosure of information that QuikFixs collects from you. If you disclose your information to third parties, whether other users or third parties, different rules may apply to their use or disclosure of the information you disclose to them. QuikFixs does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. QuikFixs is not responsible for the privacy or security practices of other websites, platforms or services, including those linked from our platform. Please review the privacy policies of any third-party websites, platforms or services you access through the QuikFixs platform.
We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users through any electronic means and posted on the platform. Your continued use of our platform following such changes will signify your acceptance of the changes.
If you have questions or concerns about these privacy policy and the handling and security of your data, please contact us through our contact information below:
QUIKFIXS SERVICES INC.
Email: support@quikfixs.com